Saverzon offers returns for products within fourteen (14) days of receipt of the shipment to you if the product is eligible for return. Products that are not eligible for return cannot be returned under any circumstances. A product will not be accepted as returned until it has been notified to the customer that it is accepted for return.
It may take up to one week based on your location for a product to reach us once you return it. Once the item reaches our fulfillment center, allow for up to two to four business days for us to receive and process your returned product. After the return is processed, We will issue a refund of the full face value of undamaged items duly returned (excluding the original delivery or Cash on Delivery charges) to you via your credit card or through online credits, depending on the method of purchase. This may take up to 7 to 14 business days for the refund.
PRODUCTS ELIGIBLE FOR RETURN UNDER THE FOLLOWING CONDITIONS
The product must be returned with the original packaging, sealed, and unopened. If the product has been used, or the product’s original box was opened, we will decline the refund and return the product back to you unless there is a manufacturing defect. If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned too.
Beauty and Cosmetics
Beauty (Cosmetics, Skin Care, etc.), fragrances and related products that are opened or used will not be accepted.
Apparels such as underwear, lingerie, swimwear, bra, socks & tights are not eligible for return. Apparel products are eligible for return only if they are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact, in original packaging. Footwear, watches, bags & luggage must be returned in their original packaging with all tags completely intact.
Home & Kitchen
Home decor products are accepted for return only if the product is unopened, free from any damage and must be in the original packaging. Products that have been used, altered, assembled, or installed will not be accepted unless they are defective.
The product must be returned with the original packaging, sealed, and unopened. If the product has been used, or the product’s original box was opened, or the original seal was removed, we will decline the refund and return the product back to you unless there is a manufacturing defect. If the product is not working due to a manufacturing defect, the original box, information booklet, and all other accessories must be returned too.
Kitchen & Household
The item must be returned in its original condition, including all original packaging and materials (manuals, accessories, etc.). Any item which is used or damaged will not be accepted for return.
GENERAL CONDITIONS APPLICABLE FOR ALL RETURNS
Saverzon shall reserve the right to return a product to the customer if the product returned does not meet any of its guidelines or conditions. The customer shall not be entitled to any refund if the product is not eligible for return. In the case a product is declined for a return request at any stage, we will make 2 attempts to deliver the product back to the customer. In case both attempts of delivery are unsuccessful, we will hold the product in our delivery hub. The customer can raise a request for another attempt with our customer care team. Once we receive the request from the customer for another attempt and can arrange the last attempt for delivery otherwise the item will be sent for liquidation and the customer won’t be able to request for the delivery of the product again.
INSURE YOUR PACKAGE
Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination. Return shipment charges will be bear by the sender and AMT will not be responsible for lost or damaged shipment. Please note that returns without any of the above information, uninsured or improperly packaged may not be accepted.
If you have any questions about our return procedures, please contact us by filing this contact form or call +971 50 732 9646. Please note that return shipment charges would have to be borne by the sender.