Refund & Returns Policy
Refund & Returns Policy
Policy Overview
Your satisfaction matters to us. Our Refund and Returns Policy ensures fair handling of returns, exchanges, and refunds while maintaining product quality standards.
Eligibility for Returns
A return request may be accepted if:
➤ The product is damaged or defective upon arrival
➤ The wrong item was delivered
➤ The issue is reported within 48 hours of receiving the product
Return Conditions
Returned items must meet the following conditions:
● Unused and unworn
● In original packaging with tags intact
● Free from stains, odors, or damage
● Accompanied by proof of purchase
Items failing to meet these conditions may be rejected.
Non-Returnable Items
✦ Used or washed products
✦ Clearance or sale items
✦ Products damaged due to customer misuse
Return Process
Contact our support team with order details
Share images (if the item is damaged or incorrect)
Wait for return approval
Ship the item back as instructed
Refund Process
✔ Refunds are initiated after item inspection
✔ Approved refunds are sent to the original payment method
✔ Processing may take 5–10 business days
Shipping charges are non-refundable unless the return is due to our error.
